Industry · Healthcare
Orbit books appointments with no-show prevention, Relay routes patient questions, Ember handles intake and reminders — all under a signed BAA.
Sector benchmark
No-show rate
Sector pressures
Pressure · 01Manual reminders, awkward rescheduling, lost slots.
Pressure · 02Phone tag for refills, confirmations, and forms.
Pressure · 03Most modern SaaS won't sign a BAA. Stuck on legacy systems.
Built for the regulators
HIPAA-eligible
BAA on Enterprise
PHI safe-haven
Encrypted at rest
HITRUST track
Roadmap 2026
21 CFR Part 11
Audit trails
Sector use cases
Orbit sends multi-channel reminders, lets patients self-reschedule, fills cancellations from waitlist.
Refill requests, form questions, directions — handled. Clinical questions escalated to the right human.
Encryption, audit logs, role-based access, regional residency — your compliance team will thank you.
The stack
Dr. Sam Reyes
Medical Director · Halo Health
Customer spotlight
“Our no-show rate dropped from 19% to 12% in the first quarter. The AI reminder cadence found the perfect rhythm. Patients love it.”
Trusted across the sector
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